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Central State Community Services considers parents, guardians and family members vital in the development of quality services. When you choose Central State as your service provider, you will be offered the opportunity to become involved in any aspect of designing services that you choose. In fact, we actively seek and respect your input on staff selection, program implementation, routines of daily living, and the selection of therapeutic professionals. In all cases rest assured that we will honor your values and preferences.
We care about you . . .
From the staff working in the community (Habilitation Training Specialists), to the staff in the office, to all levels of management, Central State prides itself in hiring people who care about you, your family member, and the way services are delivered.
Be part of a continuous improvement program . . .
Pryor to receiving services, a written agreement is developed with you that outlines and specifies your expectations for staffing, program costs, and service provision. This agreement is reviewed annually, or as changes occur. Periodically, you will also be sent a questionnaire that will allow you the opportunity to give a written evaluation of various aspects of the program provided by Central State.
Peace of mind . . .
The words of one parent convey a common and serious concern; "My greatest fear through the years has been who would care for Susan the way I wanted her cared for when I was gone. Your company and the people you provided have given me the greatest peace of mind I've experienced since Susan's birth."
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